What We Collect and Why It Matters
We collect the information you provide when registering your account: your name, contact number, email address and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. When you make a deposit or withdrawal, the transaction reference and wallet identifier are logged against
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your account. We also collect device and session data — browser type, IP address, session timestamps — to protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited to
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what those providers need to complete your transaction. If you contact our support team, that conversation is stored and linked to your account for continuity. Your data is retained for as long as your account remains active and for a period after closure as required by
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applicable rules in eligible regions. You can request a copy of your stored data or ask us to delete it by contacting support directly. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.